All orders are processed within 1–5 business days (excluding weekends and public holidays).
Once your order has been processed and dispatched, you will receive a confirmation email with tracking details (where available).
We offer nationwide delivery across South Africa.
Shipping costs are calculated at checkout and will be clearly displayed before payment is completed.
Estimated delivery times:
Please note that delivery times are estimates and may vary depending on your location and courier operations.
Once your order has been shipped, you may receive tracking information via email or SMS.
If you have not received tracking details within 2 business days of placing your order, please contact us.
While we aim to deliver within the stated timeframes, delays may occur due to:
We will communicate any significant delays where possible.
It is the customer’s responsibility to ensure that the delivery address is accurate and complete.
We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.
If a delivery attempt is unsuccessful:
If an order is returned to us due to failed delivery, we will contact you to arrange redelivery.
If you selected the self-collection option at checkout:
📍 Collection Location:
Stijl Men
714 Jacqueline Drive
Garsfontein
Pretoria
0181
⏰ Trading Hours:
Monday: 08h00 – 15h00
Tuesday – Friday: 08h00 – 17h00
You will be notified once your order is ready for collection.
Please bring your order confirmation when collecting.
If you have any questions regarding shipping, please contact us:
📧 zandra@thecaptainsbeard.co.za
🌍 https://thecaptainsbeard.co.za
